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Robin begins by understanding the clothing and the story behind it before meaningful garments are mailed or altered.
Share Your Project
Tell Robin about the clothing, who or what it represents, who the finished piece is for, and what you are considering.
Robin Reviews the Details
Robin reviews your project information, clothing details, meaningful features, timing, and any questions you submitted.
Talk With Robin
If the project is a good fit, you may be invited to schedule a Zoom conversation with Robin to talk through the details together.
Confirm the Project
Robin confirms the project scope, pricing, clothing instructions, estimated timeline, payment expectations, and next steps before work begins.
Important Note: Please do not mail your clothing until your project has been fully reviewed and confirmed by Robin. You will receive detailed shipping instructions at that time.
There is no single clothing quantity that works for every project. The amount depends on garment size, usable fabric, condition, project type, requested details, and the number of finished pieces being considered. Robin reviews the clothing collection before confirming what is practical.
T-shirts, button-down shirts, baby clothes, pajamas, robes, sweatshirts, flannel shirts, dresses, uniforms, jerseys, meaningful blankets, and other fabrics may be considered. Robin reviews the material, construction, size, stretch, thickness, condition, and usable fabric before confirming the project.
Possibly. Worn, stained, or damaged garments may still be considered depending on the condition of the usable fabric and the project design. Robin reviews the clothing before confirming what can be used.
The estimated timeline depends on the project details, Robin’s current workload, materials, clothing preparation, number of requested pieces, shipping, and design decisions. Robin provides a realistic estimated timeline before work begins.
Keep all garments intact unless Robin gives you specific preparation instructions. Cutting, trimming, or altering clothing too early can remove usable fabric or meaningful details. Robin will provide any additional preparation instructions after reviewing the project.
The handling of unused clothing and remaining fabric should be confirmed as part of the individual project scope before work begins. Let Robin know if there are specific garments or fabric pieces you want returned.
After the project is reviewed and confirmed, Robin provides instructions for organizing, packing, and shipping the approved garments. Please do not ship meaningful clothing before receiving those instructions.
Different garment sizes and fabric types may be considered together. Robin reviews the clothing collection, usable fabric, construction, and project goals before confirming what combination is practical.
Care instructions may vary depending on the fabrics and finished project. Robin will provide the appropriate care guidance for the completed piece.
Yes, meaningful details such as logos, pockets, patches, collars, embroidery, names, or graphics may be considered. Their placement depends on the garment construction, usable fabric, and approved project design.
If the available clothing is limited, Robin can review the collection and help determine whether a smaller keepsake, different project type, or another practical direction makes more sense.
Yes, we require a 50% deposit to secure your place in our queue and begin the design process. The remaining balance is due just before we ship your completed heirloom.
Have a simple question first? Contact Robin above.

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